Faunaris.com Shipping and Return Policy

Shipping

Order Processing Times:

Orders are processed and shipped within 1 to 3 business days from the receipt of payment.

Delivery Times:

International shipments, standard delivery typically takes 7 to 14 business days.

Shipping Fees:

Shipping fees are calculated based on weight, destination, and the chosen shipping method. Details will be provided during the ordering process.

Order Tracking:

A tracking number will be provided as soon as the order is shipped, allowing you to track the progress of your package.

Returns

Return Policy:

We accept returns within 30 days of receiving your order. Products must be returned in their original condition, unused, and in their original packaging.

Return Procedure:

To return a product, please contact us at hello@faunaris.com to obtain a return authorization number. Once authorized, you may send the product back to the address we will provide.

Refunds:

Refunds will be issued within 5 business days of receiving and inspecting the returned products. Initial shipping fees are non-refundable unless the return is due to our error.

Products Excluded from the Return Policy:

Certain products, such as final sale items or personalized items, may be excluded from our return policy. Details will be specified on the product description page.

Condition of Returned Products:

Returned products must be in their original condition to be eligible for a refund. Any damaged or used product may be subject to a restocking fee.

We are committed to providing professional shipping and return services to ensure customer satisfaction. If you have any questions or concerns, please contact us via the contact form or at hello@faunaris.com